Fire Safety Audit – how did we do?

If you have recently had a Fire Safety Audit at your premises, we would love to hear your feedback of your experience. Your feedback matters to us so that we can make sure the services we offer are meeting the needs of our customers, and so that we can continually monitor and improve the delivery of our Fire Safety Audits. We also use our customer feedback to inform one of our corporate measures, where we report on customer satisfaction.

Please follow this link to complete a short survey – you will need your customer ID number which was provided to you on a feedback postcard by one of our Fire Safety Officers at the time of your visit.

If you have any questions or require the form in a more accessible format, please contact us:

• Performance@rbfrs.co.uk
• 0118 938 4606
• Data, Performance and Risk, Royal Berkshire Fire and Rescue, Newsham Court, Pincents Kiln, Reading, Berkshire, RG31 7SD

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