At 3:05pm on Thursday, 25 April, we received reports of a fire alarm activating at a shop on Bath Road in Slough.
A Royal Berkshire Fire and Rescue Service crew from Slough was sent to the scene.
It was a false alarm. The crews were there for just under 10 minutes.
The Service is currently consulting on how it responds to automatic fire alarms across the County.
While the consultation will not affect the way the Service responds to automatic fire alarm notifications in higher risk buildings, where anyone sleeps, such as hotels, hospitals, care homes, houses, and flats, the Service is consulting on how it responds to other buildings.
These include shops, offices, leisure centres, colleges, sports grounds, libraries, schools and health centres.
A full list of all buildings affected by the consultation is available on the RBFRS website. This is because 99% of the automatic fire alarm calls received are false alarms. Attending these types of incidents takes time and resource and therefore causes significant disruption to the delivery of essential services and training. The consultation will run for 10 weeks from Monday, 4 March to Monday, 13 May 2024.
To take part in the consultation, please visit: rbfrs.co.uk/haveyoursay. Most importantly, the Service will continue to maintain an emergency response to 999 calls, confirmed fires and to automatic fire alarm notifications from residential homes.