At 6:13pm on Saturday, 5 October, we received reports of an incident on Broad Street in Reading.
Royal Berkshire Fire and Rescue Service crews from Wokingham Road and Whitley Wood fire stations were sent to the scene.
Upon arrival, crews discovered five people trapped in a lift. Firefighters rescued all five people from the lift and provided immediate emergency care to one person at the scene.
Crews were at the scene for approximately two hours and five minutes.